Privacy Notice

This website is compliant with the Americas and compliant with the European Union (EU) General Data Protection Regulation (GDPR).

 

This privacy notice discloses the privacy practices for ExpressionsDryErasePaint.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing


We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information


You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at Sales@ExpressionsDryErasePaint.com.

Return Policy

Your successful experience with our product line is of upmost importance to us.

If there is a need to return ordered merchandise, please send us an email to Returns@ExpressionsDryErasePaint.com for a Return Processing Number (RPN). This number is required to be written on the return address label.

There is a 7 (seven) day unconditional return period, starting from the delivery date of your product, to return the merchandise in its original condition, for a full refund less shipping charges (original and return) and a 5% restocking fee.. If the shipping charges are not listed separately on your invoice (as may be the case for "Free Shipping" promotions), a minimum of $35,00 USD will be deducted from the amount of refund received (which will never become a negative refund amount). If the shipping cost was greater than $35.00 USD on a particular order, the actual shipping cost will become the shipping charge. After the 7 (seven) day unconditional return period, a 15% restocking charge will be added to the shipping charge (as stated above), to be deducted from the total purchase price.

 

Opened product, damaged product, or product that is 30 days from delivery date, are not available for refunds. Refunds will be processed via the credit card which was used to purchase the product.

 

Return the product in the original packaging, properly packaged to eliminate shipping damages, to the address stated with the Return Processing Number (RPN) reply email. If you have any questions please contact us via telephone at 1.855-533-7273 or via email Returns@ExpressionsDryErasePaint.com.

 

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